We are an on-demand clothing company, so strongly encourage you to take your size measurements and match them to our sizing charts prior to ordering, especially if you are unsure of your size.
We only exchange items if they are defective or damaged. Unfortunately, we are unable to refund orders due to buyer's remorse or incorrect sizing. Gift cards cannot be returned. Items purchased using a gift card cannot be returned unless deemed an error and an exchange will be offered. Shipping costs are non-refundable.
For an order to be considered for a return, submit a photo of your item to firstname.lastname@example.org within 15 days after the product has been received with a description of the reason for return and if you'd like an exchange, or refund. If we approve your request for return, we will notify you via email within 10 days. If approved, ship your product back with a Uniquely Minnesota provided shipping label, and after the original product has been received with a return number, we will immediately submit your new order (exchange) or submit a refund order to your credit card (refund). Refunds to credit cards, once submitted, should appear on your credit card statement within 3 - 5 business days.
For packages lost in the mail, claims are to be submitted within 5 days of the estimated delivery date. If you believe your product was damaged during shipping, please email us a photo for further instruction as soon as the product arrives.
Return claims, deemed to be an error on our part, will be corrected and a new product will be shipped at no cost, or a refund issued, after the original product has been received with a return number. Refunds will be submitted immediately for processing as soon as the original product is returned.
If a shipping address is deemed insufficient customers will be responsible for providing the corrected shipping information and covering cost for the shipment to be resent if the error was on the part of the customer.
Please contact us at any time with any questions you might have prior to ordering.